The Reser does not cancel performances due to weather except in the most severe of conditions. Unless otherwise noted on our website, the show will go on!
The Reser Presents performances:
We know that travel conditions can be dangerous for some guests. Should you have concerns about being able to arrive at the theater safely due to the weather, please contact our box office at 971-501-7722 or by email at boxoffice@thereser.org and we will gladly assist you with exchanging your tickets.
If you are a ticket holder to the performance and cannot attend, we are happy to offer the option to exchange to a future Reser Presents performance or donate your tickets.
Visiting Presenter performances:
Please contact The Reser’s box office at 971-501-7722 or boxoffice@thereser.org for the refund and exchange policies information for visiting presenters.
Classes, activities, rentals, events, and performances at The Reser may be canceled due to inclement weather, such as ice, snow, or extreme heat.
Conditions are evaluated continually and the decision to cancel a performance would most likely occur on the day of the performance. Please check our homepage for the most up-to-date information regarding performance status.
In the unlikely event that a performance is canceled, a notice will be posted to the top of our homepage, and we will attempt to contact all ticketed guests by email immediately and by phone in the coming days to facilitate rescheduling your tickets.
During a cancellation, you are welcome to contact our box office during business hours, however, please know that due to high call volume, it may take some time to answer or return your call. Rest assured that your ticket will still be valid, and we will work with you to find the best possible solution as soon as possible.
Please continue to check the website and social media channels for the most up-to-date information regarding performance status.
Please contact The Reser box office at 971-501-7722 or boxoffice@thereser.org for assistance.
The Patricia Reser Center for the Arts reserves the right to modify, clarify, update, and revise these rules and guidelines at any time as deemed necessary to protect the public health, safety, and welfare and as necessary to protect the performers, employees, patrons, and facilities in any manner deemed appropriate by officials of The Reser.