Late Arrivals and Re-Entry
We recommend allowing ample time to park and enter The Reser—30 minutes prior is recommended. In consideration of our artists and other patrons in the Mainstage Theater, late seating will take place during the first appropriate pause in the program, at the discretion of management. Certain programs are performed without intermission; therefore, no late seating can be offered at those events. For the convenience of latecomers, the performance in progress may be viewed and heard on monitors in the lobby.
Children’s Attendance
Patrons of all ages must have a ticket to enter the Theater and must sit in the seat indicated on the ticket. Children ages 4 and under, for whom there is currently no vaccine available, are not permitted to attend events at The Reser.
Many of our programs are suitable for the whole family. Those that aren’t may still be a wonderful experience for older children. You know your kids best. Can they sit comfortably—and quietly—through a two-hour program? Ushers may ask parents whose children are noisy to take them outside of the Mainstage Theater.
Performance Courtesy
As a courtesy to the performers and your fellow patrons, please turn off all pagers, mobile phones, watch alarms, and other electronic devices before the performance begins. Please refrain from talking during the performance.
Valid photo identification is required for proof of age (21 and older) to purchase alcohol at The Reser, per OLCC regulation. Valid forms of identification include current U.S.-issued driver’s license or state identification, valid passport, U.S. military ID, and Canadian driver’s license or state identification. Per Oregon law, we cannot accept any other forms of identification to purchase alcohol.
Photography
For performers’ safety, flash photography is strictly prohibited.
Audio & Video Recording Devices
Unless specifically noted, audio and video recording of any kind during a performance is strictly prohibited.
Firearms and Other Weapons Policy
Weapons, of any kind, are strictly prohibited.
Inspection/Bag Policy
Large bags or backpacks are not permitted. All bags and jackets are subject to search upon entry.
Service Animals at The Reser
The Reser is committed to complying with the Americans with Disabilities Act (ADA) and Oregon’s disability laws and seeks to provide the best possible experience for our guests. We welcome guests with disabilities who wish to bring their service animals into the theatre and public lobbies with them.
As defined by the ADA, the term “service animal” means a dog or miniature horse that is individually trained to do work or perform tasks for people with disabilities. Examples of common tasks and work provided by service animals may be guiding a person who is blind, attending a person who is deaf, drafting or pulling wheelchairs, alerting, and protecting a person experiencing a seizure, reminding a person with mental illness to take prescribed medications, or calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack. The work or task a service dog or miniature horse has been trained to provide must be directly related to the person’s disability. Service animals are working animals, not pets.
Emotional support, therapy, comfort, or animals that provide comfort just by being with a person are not considered service animals because they have not been trained to perform a specific job or task. Therefore, they do not qualify as service animals under the ADA and will not be admitted into The Reser, the theater and public lobbies.